SAP Customer Experience and CRM
We help you launch engaging, AI-optimised omnichannel storefronts for your Insurance Products with SaaS e-commerce capabilities of SAP Commerce Solutions. Deliver personalized real-time direct-to-customer engagement at scale. Reinvent your customer’s claims experience by building relationships at FNOL.
SAP For Insurance
With our team of experts redesign your business processes, achieve Operational Excellence with end-to-end solutions from SAP with Quote, Product, Policy, Claims, Billing, Payment, Re-Insurance, Profitability & Solvency Management. Achieve fast accurate IFRS17 compliant accounting and reporting.
We bring your enterprise applications with database and data management, analytics, integration, extensions into one platform for both cloud and hybrid environments including integrations for SAP and third-party applications. Our Rapid implementation service lets you scale your Business to the next dimension.
SAP Customer Experience and CRM
The evolving demands of modern-day customers have made it increasingly challenging for brands to engage with audiences. Transfer your customer experience with SAP Customer Experience Suite and CRM Solutions. Seamless integration of your Customer Experience Suite with your Core Digital Insurance Suite. We have expertise in the following components for Insurance Industry.
E-Commerce Cloud Solution for Insurance
With SAP Commerce Cloud is a commerce solution for large and mid-sized enterprises for B2B, B2C and B2B2C scenarios, build for complex catalogs, products, and configurations for creating exceptional, hyper-personalised omnichannel experiences. Along with this omnichannel solution, Financial Services Accelerator(FSA) helps Insurance companies to built customized e-commerce solutions faster than ever.
Prebuilt integration is based on SAP Integration Suite, which helps connect applications with other SAP and third-party cloud and on-premise applications.
Inbuilt SAP Product Content Management solution enables you to consolidate product data and catalogs centrally and publish them in various channels. You can build intuitive user interface, enhance product content quality with built-in data validation and workflows, bulk-edit and mass-upload product data, and support multilingual catalogs for a global commerce site.
Sales Management Cloud Solutions for Insurance
SAP Sales Cloud can help you improve forecast accuracy, identify at-risk opportunities, and increase win rates with embedded artificial intelligence (AI) that provides prescriptive recommendations on what tasks or interactions should be performed to increase forecast accuracy. The embedded AI preforms continuous correlation analysis to identify linkages between behaviour, opportunity win rate, and other complex variables, allowing sales managers to easily assess forecast accuracy and model various potential outcomes with data-driven analysis of propensity to close.
SAP CPQ can provide your sales team with an intuitive, step-driven process that simplifies the creation of complex quotes for customer, while simultaneously protecting deal margins, reducing and eliminating errors, and streamlining approval processes with workflow automation. Designed with scalable management in mind, business administrators can leverage tools and guardrails, like customer-specific pricing, minimum margins, and dependent relationships, to improve business outcomes and reduce inefficiency.
Marketing Management Cloud Solutions for Insurance
SAP Marketing Cloud takes CRM to the next level with personalised demand generation and B2B marketing tactics. Build trust and deepen relationships with B2B customers through consent-based, scalable insights and personalised journeys. Use real-time business intelligence to enable fast analysis and confident decision-making across the organisation.
Customer Service Cloud Solutions for Insurance
SAP Service Cloud is a comprehensive customer service solution that supports great omnichannel customer experiences and contact centre efficiency. Increase customer loyalty with reliable, personalised omnichannel service, and drive business growth by delivering service excellence. Intelligent technologies automate ticket categorization and support service teams with solution recommendations and sentiment analysis.
SAP Service Cloud supports social media, including Facebook, Twitter, YouTube, Instagram, and WeChat. You can route, prioritize, and process tickets from social media channels; handle all customer inquiries efficiently; respond to customer queries directly from SAP Service Cloud; and reply with a public or private message. Analytics tools provide insights into customer service channels and contact volumes to help you focus on the channels that matter most.
Customer Data Protection Cloud Solutions for Insurance
SAP Customer Data Platform bridges online and offline data to help you understand your customers and deliver relevant, trusted, and personalised engagements. Elevate customer experiences across marketing, commerce, sales, and service. Get real-time access to customer insights to deliver hyper-personalised experiences.
SAP for Insurance
Transform your core Insurance Solution and digitalize processes with SAP S/4 HANA Insurance Suite which provides unmatched speed of execution along with capability for IFRS17 compliant accounting reporting.
Core Insurance Solutions
SAP for Insurance is a comprehensive suite with solutions like Quote Management (FS-PQM), Policy Management(FS-PM), Claims Management(FS-CM), Commissions and Incentive Management(FS-ICM),
Collection and Disbursement(FS-CD),Re-Insurance Management(FS-RI).
Insurance Finance and Risk Management
SAP Profitability and Performance Management(PAPM) helps in accurate profitability and solvency control based on Industry-specific analysis and valuation. With SAP BPM(Business Planning and Consolidation) optimise financial planning and analysis to control costs and execute organisational strategies.
Analytics and Compliant Reporting
Reduce the cost and effort of achieving fast, accurate, and compliant accounting and financial close with SAP Financial Products Sub-Ledger(FPSL).
SAP Analytics Cloud (SAC) is the solution for business intelligence (BI), augmented analytics, predictive analytics, and enterprise planning in a nutshell.
SAP Business Technology Platform
One platform to manage your third-party Enterprise Applications and databases, Data Management , Analytics, Integration Services along with extensions into cloud and hybrid environments.
Database and Data Management
Compete strategically in today’s business environment by gaining insights that can help you make better decisions faster with SAP HANA, SAP HANA Cloud, SAP IQ, SAP ASE and SAP SQL Anywhere.
With solutions like SAP Master Data Governance, SAP Data Intelligence,SAP Information Steward, SAP Data Quality Management build a comprehensive system of master data to streamline business processes and gain a single, trusted view of master data across the value chain.
SAP Analytics Cloud solutions help create real-time insights through machine learning, AI, business intelligence, and augmented analytics to analyse past and present situations, while simulating future scenarios.
Application Development and Integration
SAP Business Technology Platform allows you to integrate, extend, and develop intelligent apps at scale using solutions like SAP Extension Suite.
Integrate applications on premise and in the cloud, while securely connecting people, processes, data, and devices using SAP Integration Suite.
Build an intelligent enterprise with artificial intelligence (AI) and machine learning software to unite human expertise and computer insights with SAP iRPA and SAP Conversational AI.
Innovate and enhance processes with data-driven intelligence from machines, products, supply chains, customers, and partners SAP Internet of Things,
We have an unique blend of experience, ability and skills to resolve any type of Business Issues in Insurance Sector. With us your SAP Insurance implementation is in safe hands.